Outsourcing Your Tech Services? What You Need To Know

Nothing is more frustrating than an outdated website that doesn’t work.  It could be as simple as your website page taking too long to upload, or as complicated as your business going offline. Finding the right tech service provider can make all the difference in the world.

Outsourcing is the practice of contracting out a service to a third-party, which in this case can be tech services.  Outsourcing can help you get more done, save time and money, and find a service that meets your needs.

Outsourcing is a huge business on a global scale.  According to Statista, revenue in IT Outsourcing is projected to reach US$396.30bn in 2022.  The leading countries for software development outsourcing are Vietnam, The Philippines, Poland, China, Taiwan, Romania, Ukraine, India, Brazil, Egypt.

The benefits of outsourcing

As a small business owner, you have enough on your plate without having to worry about IT-related issues. You need the bandwidth to focus on what’s most important to your company: generating revenue and driving growth.

That’s where outsourcing for tech services can help. It will enable you to reduce costs while having access to talented IT workers who might be unavailable locally.  According to Deloitte Global Outsourcing Survey 2020, the key objectives of outsourcing were moving away from reducing operating cost to enabling speed to market, scaling faster, enhancing user experience, and achieving competitive advantage.   Cost reduction was the primary reason identified for outsourcing.

In addition, it can be easier to manage outsourced IT costs than those incurred in-house. For example, no training is required since you are hiring workers with the right skills.  In addition, you will pay based on the services specified in the contract instead of having to pay for employees’ salaries, benefits, health insurance, etc.

Finding the right outsourcing service provider

It is important to do your research before signing up for any outsourcing contract.  You want to make sure you have someone who can meet all your needs and will be available when you need them.

Some key points to consider when outsourcing tech services are:

Outsourcing your tech services to a trusted provider is the best way to ensure your business doesn’t experience downtime. For example, if your website goes down and you need someone to fix it right away, you can outsource that service without investing in any of the overhead or skills needed to maintain your website working. The key is finding a quality outsourcing service provider who will make sure your company’s needs are being met when you need it most.

A good place to start is by doing some research on outsourcing providers.  Look for providers who have knowledgeable staff members on hand to handle any issues that come up. This can save you from future headaches and help you focus on growing your business. It’s also important to do what you can to protect yourself from other points of attack, like malware attacks or web hacks. Protecting your information is just as important as protecting the infrastructure of your business!

The drawbacks of outsourcing

Some business owners don’t feel comfortable outsourcing their tech services because they are worried about their information being compromised. This is a legitimate concern and one that you need to be aware of before going in.

There isn’t a right or wrong answer when it comes to whether or not you should outsource your tech services. It all depends on what is important to you. For example, if downtime is a major concern for your company, then hiring an outside service provider may not be the best option. But if you have multiple people working in your company who would benefit from having the time to focus on other tasks, then outsourcing may be worth it in the long run.

The bottom line? No matter what, you need to know what kind of support your outsourced tech service provider will offer for your specific needs before jumping in head first and signing on any dotted line.


Outsourcing is a great way to free up your time and resources so you can focus on what matters to your business. With the right outsourcing service, you can get the help needed to grow and scale your business. But before you make your hire, be sure to consider the pros and cons of outsourcing and find the right company for your needs.

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